James

On Fri, Jan 23, 2015, at 02:07 PM, James B. Byrne wrote:
> 
> On Fri, January 23, 2015 11:23, rogt3...@proinbox.com wrote:
> >
> >
> > On Fri, Jan 23, 2015, at 08:17 AM, Wietse Venema wrote:
> >> Never assume malice when limited resources get in the way of keeping
> >> Postfix documentation up to date.
> >
> > Interesting reply from someone who regularly spews venom at people and
> > can't seem to reply without an "As documented smething-or-other".
> >
> > Just wonderful that there are others that don't do the same though.

> You will find that email tends to make people appear a great deal more
> brusque than they intend.

Perhaps you might want to hang out with a email crowd.  Over the years, been on 
the exim list?  Ever had the pleasure of dealing with Dr. Philip Hazel?

And there are sure people here from other parts of the worlds that manage 
without insulting people.

> And technical people in general are not
> noted for their literary skills.

In addition to the fact that you seem to manage quite nicely, that's simply 
wrong.

> Add to that the fact that hanging
> out on a mailing list answering questions from people who often lack
> the most rudimentary knowledge is not calculated to improve ones
> temper.
> 
> Dr. Venema is a very busy man who does many more things than provide
> advice on how to set up somebody else's mail server.

He's not the only 'Dr.' in existence.  Nor is he the only busy one.  So am I 
am.  So are many others, I suspect.

Noone's twisting his, or anyone else's arm, to respond.

Help's appreciated, and so we ask.  Rude can take a hike.

> He expects a certain level of competence in his correspondents and is not shy 
> about
> pointing out any lack thereof.

That's somehow a badge of honor or accomplishment?

> However, it is never, in my experience, personal animosity.  I have
> felt the sting of his rebukes as have many others.  But the value of
> the help given from that quarter is unquestionable.  We just have to
> accept that perhaps a little more effort on our part might avoid the
> entire experience.  Sometimes it helps to have that extra motivation. 
> At least, so I have found.

I've gotten value here.  From others who've manage to be helpful and not rude.  
And that's just a bizarre way to suggest motivating people.

> One more thing.  Dr. Venema is not American.

I'm not either. What's your point?  Rude is rude.  

I'm not the first.  This list is rife with examples.

> I have dealings with many Dutch clients and, believe me, brusque does not 
> quite
>  capture what passes for civil discourse. 

And I lived in Amsterdam for a couple of years.  That's just a ridiculous 
statement to make.

I work with hundreds of people from around the world -- many of whom are 
technologists and scientists.  Somehow they manage not to be rude and 
condescending.

Thanks for your comments.  But, I think I'll take notice of my own comments and 
go back to Exim.

After all, nobody's twisting MY arm to put up with this nonsense.

Thanks to those who did help here!

Roger

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