I understand. The account in question is my personal account, and I'm sure it's not being filtered on my email client. In fact, in testing, I shut down all of my email clients, and used a simple IMAP web-client to check to see if the message was there, pre-filtered so to speak. It wasn't, so I don't think it's making it to a point that I can retrieve it with a client, i.e. probably a Cyrus issue.
Jeff J. StarionHost On Feb 15, 2014, at 10:19 PM, Viktor Dukhovni <postfix-us...@dukhovni.org> wrote: > On Sat, Feb 15, 2014 at 10:14:52PM -0600, SH Development wrote: > >> Emails from a particular company to one specific user on our >> system are disappearing at our server. Emails from other sources >> come through to the user's IMAP box without incident. Here's a >> log transaction of one that does NOT make it: >> >> Feb 15 21:12:36 mail postfix/pipe[23969]: 931AF2F4F36: >> to=<aaaaaaaaaaaaaaaaaaa...@mail.starionhost.net>, >> orig_to=<aaa...@stariontech.com>, relay=cyrus, delay=0, >> status=sent (mail.starionhost.net) > > The cyrus LDA accepts delivery of the message, you're looking for > problems in the wrong system. You need to debug cyrus. > >> I don't know where to go from here. I'm marginally technical >> with Postfix and have been running a system for many years without >> too many challenges. This one has me stumped, however. > > The user may have sieve rules that discard some mail or store it > in a custom mailbox. This issue is unrelated to Postfix, open a > new thread on the Cyrus mailing list if you can't make progress on > your own. Good luck. > > -- > Viktor. >
