On Tue, Dec 20, 2011 at 3:16 PM, Andrew Beverley <a...@andybev.com> wrote:
> On Tue, 2011-12-20 at 09:22 +0000, Helder Oliveira wrote: > > Hello, > > > > Recently we start sending lots of emails to hotmail accounts and lots of > them are in the active queue waiting for delivery for long time... > > Some of our clients have hotmail accounts for testing and are > complaining about delivery times. > > > > Our server has a good reputation but that is not enough to get a higher > delivery rate. > > > > Any tip for increase our delivery rate to hotmail accounts ? > > As I'm sure others will tell you, Hotmail is one of the worst email > providers to deliver to. > > Follow all the "best practice" is about the best you can do: remove > complainants quickly, subscribe to SNDS, use DKIM and SPF, use their > feedback loop and so on, as well as the things described here: > > http://mail.live.com/mail/troubleshooting.aspx > > I'd second this suggestion. I have found the Hotmail postmaster team to be extremely helpful and responsive. Setting up SPF, DKIM and an FBL improved our delivery rates immediately. Regards -- Zaeem