On 29/09/2011 16:45, Stan Hoeppner wrote:
On 9/29/2011 10:27 AM, Jonathan Tripathy wrote:

We have 2 users wishing to share an email account. However, when one
person reads the email, we would like the email for the other person to
still be marked as unread.
Stan, the "overall goal" is as described above. Nothing more, nothing less.

Is there a way to do this using IMAP (where emails are stored
centrally)? Or is using virtual users and sending the email to 2 people
the only way forward (Where emails are duplicated)

You've made the same mistake Thomas did recently. Describe the nature of the problem or need and let us recommend solutions. Don't state what you think are possible solutions and ask us to pick between, when we haven't been told what the actual overall goal is.
I don't see the problem in suggesting solutions - it just shows you that I've "done my homework" and what my current train of thought is. As all good I.T. guys, I'm always open to other suggestions and constructive criticism of my suggestions.

Is this a poor man's support desk setup or something else? If the former, get some real help desk management software or other ticketing software. You'll be much happier.
No, it's not.

Thanks to everyone else who posted potential solutions. You guys are right that it's probably more of a Dovecot issue. I guess the dirty fix would be to get Postfix to direct the mail to 2 mailboxes. Thanks for the link to Dovecot ACL - mite come in very handy

Many Thanks


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