jason hirsh:
> > If you want to solve this, then you will need to do the measurements
> > that provide the evidence of what is going on.
> >
> > Until you can show network packets from gmail etc. trying to connect
> > to your Postfix server, you have no evidence at all that this problem
> > belongs on this mailing list.
> 
> the users can access my web page   so web services are fine

Please think. Are they connecting from the same machine that can't
send mail to your SMTP server? No.

> they can ping my server. so DNS is fine

Think again. Are they pinging from the same machine that can't
send mail to your SMTP server?

I repeat my suggestion that you collect real data to show that
those SMTP packets from gmail actually reach you.  Because when
you finally discover that they don't then you can go and fix the
real problem.

        Wietse

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