* Noel Jones <njo...@megan.vbhcs.org>: > On 4/22/2011 10:40 AM, Shields, Rusty (IMS) wrote: > >Thanks to those who responded to my earlier email. > > > >I'll restate my problem and post the output from postfinger below that. > > > >Our postfix server has recently started reporting bounces for emails that > >are being successfully delivered. These are all for email addresses that are > >all within our domain, with one server acting as a relay for multiple > >servers within our organization. Also, there's no real pattern that I can > >see. Within a short timeframe (10-15 minutes), similar emails from the same > >source to the same users have alternately been recorded with status of sent, > >bounced and sent. Postfix has been running in this fashion on this server > >for quite a long time, but these false bounce reports just started appearing > >about a week ago. > > > >The bounced emails are recorded like this in the log: > >Apr 14 17:22:57 tilapia postfix/smtp[19383]: 8F27A27954: > >to=<hama...@imsweb.com>, relay=mailrelay.imsweb.com[204.132.58.6], delay=0, > >status=bounced (host mailrelay.imsweb.com[204.132.58.6] said: 554 Format > >restriction violation. Email Session ID: {4DA765B1-6-6565EC3F-FFFF} (in > >reply to end of DATA command)) > > > The 554 response code sent by the remote server is a firm "message > not accepted" response according to the SMTP protocol standards. > > The remote server signals that it will not accept the message and > postfix should return it. > > Apparently the remote server is badly broken and delivers the mail > anyway.
That's highly probable, since the answer comes after END OF DATA. Together with the observations of the effects of "soft_bounce = yes" this seems to indicate that mailrelay.imsweb.com[204.132.58.6] is broken Have you asked postmas...@imsweb.com yet? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de