On 13/07/2024 06:54, Francis Augusto Medeiros-Logeay via Postfix-users wrote:
Hi everyone,

Thanks a lot for your feedback. I learned a lot. So I’ll forget the whole thing.

I have a last question, though: are there disadvantages of using a catchall compared to not using it, just letting messages bounce when the address does not exist instead?

I notice that I don’t get spam with my catchall. It only gets email where the sender typed the address wrongly. So I’m not having bad side effects of using it. But is it wise to use it, or is it better to let servers “know” when an address doesn’t exist as its own mailbox?

Best,
Francis

Hi Francis

I think the answer is it depends.

On servers with a lot of users, I doubt anyone would want to spend time reading through a catchall mailbox. My guess is that catchall email volumes increase with the number of real users. That mailbox is going to be receiving email not just due to typos, but also email to now cancelled email addresses etc. There is a privacy question as to who would be authorized to read the catchall email box if the server has multiple users and/or the domain had email addresses that have been cancelled.

The standard solution is to maintain a list of valid users and reject recipient addresses not in that list. But your use case may have advantages that outweigh any potential disadvantages. Havinga a catchall implies that someone is going to be checking it. In that case, with time to read the catchall, you may be able to find the time to notify people that their email went to the wrong address (for genuine looking emails of course).

So ultimately, the suggestion is to weigh up advantages it gives you against other constraints like time it takes to manage and privacy issues. Personally, I wouldn't spend time on it. I reject invalid recipients. If people write to the wrong address they get notified and they can correct it if they chose and it is a setup that works without manual intervention. I may have lost a few marketing emails like the ones that come from "no reply" addresses, but I'm not going to lose sleep over it :-)

John
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