Martin Strand wrote:
We're an email service provider hosting ~3000 domains. Customers can
delegate their domains to our nameservers and administer email
accounts with a web interface.

I figured it would be a good idea to reserve the postmaster@ and
abuse@ addresses for hosted domains and forward them to our own
postmaster account.

Now one of these customers wants to create a [EMAIL PROTECTED]
account and use it for his personal email... I just want to ask what
you guys think about this policy, am I just being silly when
reserving these addresses in the customer's own domain? Should I drop
that restriction and leave their domains alone?

Thanks, Martin

You need to tell the user to read RFC 2821 and get over it. "postmaster" is not for personal mail.

Any system that includes an SMTP server supporting mail relaying or
   delivery MUST support the reserved mailbox "postmaster" as a case-
   insensitive local name.  This postmaster address is not strictly
   necessary if the server always returns 554 on connection opening (as
   described in section 3.1).  The requirement to accept mail for
   postmaster implies that RCPT commands which specify a mailbox for
   postmaster at any of the domains for which the SMTP server provides
   mail service, as well as the special case of "RCPT TO:<Postmaster>"
   (with no domain specification), MUST be supported.

As noted above, if the domain doesn't reserve the postmaster address then it must return a 554 for every incoming connection and *NOT* accept *ANY* mail for *ANY* address on the domain (eg. a smtp server intended for use only on a private WAN could accept mail for its member cidr ranges but must 554 all mail from outside unless postmaster is reserved and working for its intended purpose).

Gerald

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