On Mon, Jul 28, 2008 at 7:30 PM, Robert Spencer <[EMAIL PROTECTED]> wrote: > Your "less technical" users are right, it takes less time to look in a > spam folder than it is to open a browser window and navigate to the > web interface. I would have found it irritating in a very short time > and some users would even given up on the task after a while.
That's true of course. I just probably would not have explored this option without some users really disliking separate path to view mail that was tagged spam. > Unfortunately I've known users who never check their spam folder, so > the spam db gets poisoned over time. I hope your has some workaround > for that. The service(s) that I'm looking at don't seem to so much rely on user feedback to identify spam. They use RBLs, Bayesian filtering, etc. And obviously the users have the option to probably black/whitelist items (and greylisting is also available). > I've received legitimate mail with "**SPAM**" in the subject line and > it wasn't due to software on my side. I've even seen mail on a > mailing list were a clueless newbie quoted the entire message body in > his mail and every time it went through his spam filter another > "**SPAM**" was added to the subject line. Ouch! For now those unfortunate emails just have to go to the spam folder. Maybe I'll either end up with a filtering service that does offer header tagging, or this current one I'm testing will add the feature in. Ville
