In my furstration, I never thought about the self moderation effect. Thanks Tim
On Sat, Jan 16, 2021 at 1:14 PM Tim Cross <theophil...@gmail.com> wrote: > > Hemil Ruparel <hemilruparel2...@gmail.com> writes: > > > Exactly my point. We need to raise the bar of the behavior we tolerate. > > This should not be tolerated. We need to set an example. The person in > > question clearly understood english and I have never seen a person who > > could use mailing lists but not google. So that's out of the question. > > > > We are not free consultants. And you are not entitled to shit. You are > > probably being paid to work on that project. We are not. Your problem. > Fix > > it yourself. Or at least have to courtesy to google it. > > > > While I can understand your frustration, I disagree with your position. > > It is too subjective and difficult to apply/adopt such a strong position > and could too easily backfire, resulting in a perception of an elitist, > unwelcoming and unfriendly community. > > Banning should be reserved for the most serious and abusive cases. > Banning because someone appears to be acting entitled or lazy is hard to > assess in a non-bias manner and likely has too much cultural variation > to applied consistently. Someone you feel who is being entitled or lazy > might be someone I feel is frustrated, may lack good communication > and/or social skills or might simply be immature and in need of some > guidance and education. My response may also differ depending on my own > state of mind and mood at the time when I read the message. > > I've been on the postgres lists for some years now and to be honest, > have not noticed this type of issue very often. There are occasionally > rude and lazy individuals who may appear to be acting entitled, but they > soon go away. In some respects, the list is self-moderating because > people who do act poorly soon get ignored and their messages die out > with no responses. > > The great benefit of lists like these is that you can just ignore anyone > you think are rude, entitled or fail to put in the effort you believe is > warranted before their question/issue needs attention. Many mail clients > will even allow you to 'block' specific senders. I have done this once > with someone from a different list. I don't know if they are still > behaving badly as now I never see their messages. > > My advice would be to just delete and move on, a luxury you don't have > when you are employed and paid to deal with such messages, which is one > reason I don't like or have the temperament to fulfil the difficult > service/support desk roles which too often maligned and fail to get the > recognition they deserve. > > Tim > > >
