Thank you for your replies, but I have decided not to. The pixel is only one, and running flashing colours overnight did almost fix it(it is still visible, but I have to search for it on black background).
The reason why I am afraid to begin returns process with them is that in three weeks I will be out of country for two weeks. And as it is stated at LaptopsDirect site, I should contact Manufacturer(ACER) directly, not laptopsdirect). On Mon, Jul 29, 2013 at 9:13 AM, Mark Rogers <m...@quarella.co.uk> wrote: > On 29 July 2013 08:57, Michele Mor <m_...@mail15.com> wrote: > > > > If the laptop is under warranty, I would send it back to laptop direct. > > Maybe it's better if you call - email them first and check with them. > > > > But from your description of the problem you should be entitled to a > replacement. > > > I would be very surprised if Laptops Direct won't pay to collect the > laptop given that it was essentially DOA (dead on arrival). get > straight onto them, make sure they know of the problem asap. > > > I would definitely do a backup of all your data - and remove it from the > laptop. > > Absolutely! Assume you won't see this laptop again (ie that you'll get > a replacement), and that someone else may well see the data on it. > > Also, if the laptop came with Windows and no longer has Windows on it, > and if there's an easy way to restore it (restore disk/restore > partition) I would do that too. Someone as big as Laptops Direct > shouldn't have any problems with finding Linux on it but you never > know who will test it, not see Windows, and decide that it must be > Linux that caused the problem (obviously nonsense but not worth the > hassle arguing it if you don't have to). > > -- > > Mark Rogers // More Solutions Ltd (Peterborough Office) // 0844 251 1450 > Registered in England (0456 0902) @ 13 Clarke Rd, Milton Keynes, MK1 1LG > > _______________________________________________ > Peterboro mailing list > Peterboro@mailman.lug.org.uk > https://mailman.lug.org.uk/mailman/listinfo/peterboro > -- Regards, David Aizenberg Peterborough, United Kingdom +44 7867 223 359 www.linkedin.com/in/pixelshuck <http://about.me/PixelShuck>
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