Just migrate to the latest version, there you will have a tree view icon next to the drop down.
-- Nils Leideck > On 16.07.2014, at 14:34, "Darshak Modi(darshak.modi)" > <darshak.m...@elitecore.com> wrote: > > Tree view to customers will give better feel. > > Is there a way in OTRS or how can this be implemented ? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs