Am 10.07.2014 16:54, schrieb Michiel Beijen:
> This is what the config option
>
> Ticket::NewArticleIgnoreSystemSender
>
> is for, it does exactly what you want. You need to change the default
> value, in SysConfig. From then on, all *new* autoreplies will be
> marked 'read'.

Thank you Mike, that was it!

-- Christoph
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to