Am 10.07.2014 16:54, schrieb Michiel Beijen: > This is what the config option > > Ticket::NewArticleIgnoreSystemSender > > is for, it does exactly what you want. You need to change the default > value, in SysConfig. From then on, all *new* autoreplies will be > marked 'read'.
Thank you Mike, that was it! -- Christoph --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs