Hi this user is now removed from the mailing list.
Regards Nils Am 29.01.2014 um 17:17 schrieb Carlos Andrés Gallego Arboleda <carlos.gall...@itconsultores.com.co>: > Hello. > > Some Admin to block the user Nicolás Fernández nicolas.iva...@gmail.com in > the list??? > > Regards > > > 2014-01-29 Nicolás Fernández <nicolas.iva...@gmail.com> > LAS NALGAS > > > 2014-01-29 BIRO Zoltan <zoltan.b...@amaris.com> > Dear All, > > > > I have 1000+ customers and 30+ CustomerId in our OTRS 3.2.x system. I'm using > LDAP customer backend and make differences of the countries as CustomerId. > It's working fine but I found the following: > > Goes to Admin > Customers and search for * should be show all Customers from > the backend? (CustomerUserSearchListLimit=5000 in Config.pm) > > Some Customers and CustomerId doesn't shows in the full list, it's only 5 > different CustomerIds with around 30-40 Customers and these are not the > latest added to the system. But If I search one of them from missing Customer > with his/her lastname the system can find it and shows under the right > CustomerId. I don't really understand why I can't see them in the full list. > The missing Customers and CustomerIds are permanent. > > > > The background is I’m using this very nice and useful add-on to assign > Customer Companies to services ( > http://www.neteye-blog.com/2012/06/otrs-assign-customer-companies-to-groups-or-services/#comment-10394 > ) but I got an error with this message: There are no customers with > CustomerID AMATEC! Insert at least one user with CustomerID: AMATEC! NO > ASSOCIATION WILL BE DONE RIGHT NOW, this message comes only for the missing > Customers/CustomerIds from the full Customers list. As I see on the NetEye > blog I’m not alone with this issue. It’s worked before without any assignment > issue… > > > > Thank you in advance! > > Regards! > > Zoltan > > > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --Nils Lewandowski iITSM Service Engineer OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 376 F: +49 (0) 9421 56818 18 M: +49 (0) 151 55068773 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Einfache Planung, bessere Übersicht - Mit OTRS 3.3 einfach besseres Service Management - Jetzt downloaden und testen
signature.asc
Description: Message signed with OpenPGP using GPGMail
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
