Hello. Some Admin to block the user Nicolás Fernández nicolas.iva...@gmail.com in the list???
Regards 2014-01-29 Nicolás Fernández <nicolas.iva...@gmail.com> > LAS NALGAS > > > 2014-01-29 BIRO Zoltan <zoltan.b...@amaris.com> > >> Dear All, >> >> >> >> I have 1000+ customers and 30+ CustomerId in our OTRS 3.2.x system. I'm >> using LDAP customer backend and make differences of the countries as >> CustomerId. It's working fine but I found the following: >> >> Goes to Admin > Customers and search for * should be show all Customers >> from the backend? (CustomerUserSearchListLimit=5000 in Config.pm) >> >> Some Customers and CustomerId doesn't shows in the full list, it's only 5 >> different CustomerIds with around 30-40 Customers and these are not the >> latest added to the system. But If I search one of them from missing >> Customer with his/her lastname the system can find it and shows under the >> right CustomerId. I don't really understand why I can't see them in the >> full list. The missing Customers and CustomerIds are permanent. >> >> >> >> The background is I'm using this very nice and useful add-on to assign >> Customer Companies to services ( >> http://www.neteye-blog.com/2012/06/otrs-assign-customer-companies-to-groups-or-services/#comment-10394) >> but I got an error with this message: There are no customers with >> CustomerID AMATEC! Insert at least one user with CustomerID: AMATEC! NO >> ASSOCIATION WILL BE DONE RIGHT NOW, this message comes only for the missing >> Customers/CustomerIds from the full Customers list. As I see on the NetEye >> blog I'm not alone with this issue. It's worked before without any >> assignment issue... >> >> >> >> Thank you in advance! >> >> Regards! >> >> Zoltan >> >> >> >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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