So, it should be no problem for me to re-run that now as otrs without breaking anything?
-----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Martin Gruner Sent: Tuesday, January 28, 2014 10:16 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Permission denied: /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm That can happen when you run otrs.RebuildConfig.pl as root. Always use the otrs user for that. Regards, mg Am 28.01.14 16:50, schrieb Marty Hillman: > I followed the guidance at > https://groups.google.com/forum/#!topic/otrs_archive/M5H2EwwX-J0 and > used the SetPermissions.pl against the /opt/otrs/ directory and was > able to start the service from /etc/init.d once. It then came up a > few minutes later and alerted me that the service might not be > running. I tried to stop it from the command line and it said it was > already stopped. I tried to start it again manually from the command > line, but got the same permissions error as in the subject line. > > > > I will keep googling for an answer, but does anyone have any quick thoughts? > > > > Marty Hillman - IT Manager of Network Infrastructure > > Description: > http://intranet.equuscs.com/mishelp/Faq/email-signature/logo.png > > > > > > 5801 Clearwater Drive, Minnetonka, MN 55343 > > > > > > *P*** 612.617.4333 | *E**mhill...@equuscs.com > <mailto:mhill...@equuscs.com>* > > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Einfache Planung, bessere Übersicht - Mit OTRS 3.3 einfach besseres Service Management - Jetzt downloaden und testen --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
