What did you try in ACL? Could we see a sample? What version OTRS?

On Thu, Jan 23, 2014 at 4:16 PM, Alvaro Cordero <alv...@gridshield.net>wrote:

> Hello, I have been working on a deployment where we have two dynamic
> Fields Called Category and SubCategory and then the services are defined
> based on those two fields.
>
> I have been working on filtering the Services Available based on the
> selection of the above dynamic Fields, but no matter what combination of
> properties I do, I cannot get the ACL to work.
>
> I can filter services based on ticket type though.
>
> Has anyone achive something like that?
>
> Thanks
>
> --
> ___________________________
> Alvaro Cordero Retana
>
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to