You mean after setting yes, i need to restart apache/otrs.
After setting , I create new tickets, then also same problem exists.



On 1/10/2014 6:59 PM, Gerald Young wrote:
It may not be retroactive to existing SystemSender entries.


On Fri, Jan 10, 2014 at 2:32 AM, Darshak Modi <darshak.m...@elitecore.com <mailto:darshak.m...@elitecore.com>> wrote:

    Even if I set it to Yes , it shows details of system sender like
    auto-response. in customer and agent interface both.

    Am I missing anything here ?

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