Hi All, OTRS DS Helpdesk Application installed in mobile . OTRS Agent login working fine. but Customer user login not working .
i am used agent login name: test url : www.mysite.com/otrs/json.pl<http://www.mysite.com/otrs/json.pl> username: xyz password : ***** i tryed customer login same way but not working I use url : www.mysite.com/otrs/json.pl<http://www.mysite.com/otrs/json.pl> (customer.pl) user name and password is correct only but Error showing ur " Auth for user XXX failed!". Anyone know ,update customer views login. Thank you & Regards, Kalyana chakravarthy M .P,
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