Hi,
I'm setting up a Generic Agent to make some customization in my OTRS
installation to send other notifications when a ticket is escalated. But
when I try to use a Get from ConfigObject I'm always getting a:
"Message: Can't call method "Get" on an undefined value". ConfigObject
is already in the Needed objects 'qw', but still doesn't work.
How can I get my module configuration parameters from Config when using
a Generic Agent?
Thanks.
--
Daniel Santos
[email protected]
ETICE - Empresa de Tecnologia da Informação do Ceará
www.etice.ce.gov.br
+55 85 3101.6600
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