AFAIK customers can't use the App, it's for agent actions only. Customers have the web portal which works on any device.
Steve On 9 July 2013 15:15, KalyanaChakravarthy MP <kalyanachakravarthy...@cybertech.com> wrote: > Hi All, > > OTRS DS Helpdesk Application installed in mobile . OTRS Agent login working > fine. but Customer user login not working . > > i am used agent login > > name: test > url : www.mysite.com/otrs/json.pl > username: xyz > password : ***** > > i tryed customer login same way but not working > > I use url : www.mysite.com/otrs/json.pl (customer.pl) user name and password > is correct only but Error showing ur " Auth for user XXX failed!”. > > Anyone know ,update customer views login. > > > > Thank you & Regards, > > Kalyana chakravarthy M .P, > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
