If the default option(-) still without changing the next state will take this option on the ticket information , because is not mandatory.
The same thing. Ok, can I make a report for survey using MS-Office excel or anything already exist . Thanks, Yousef Hamad Technical Support Mob +962 799372852 -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Susan Dittmar Sent: Wednesday, April 17, 2013 6:51 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] wrong link in email notification Steven Carr schrieb: > On 17 April 2013 16:29, Yousef Hamad <yha...@aspire-infotech.net > <mailto:yha...@aspire-infotech.net>> wrote: > > Ok, Susan can you tell me how can to make a report for survey using > MS-Office Excel or Printing any where. Yousef Hamad, I have no idea how come you address this question to me. I do not use any Microsoft products, so I cannot help you with this. What format do those reports have now? Maybe one of the openoffice/libreoffice writers can help you to convert to a MS format? Susan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
