Hi, 
1. Can you tell me how can make a report for survey using  MS-Office excel  
Print - Graphic?
2. how can make the Dynamic Filed is active an instead of an original on for 
example:

When agent want to close a ticket how can force him to choose the next state, i 
want the default next state is blank or "-".



Thanks,
Yousef Hamad 
Technical Support
Mob +962 799372852



-----Original Message-----
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Alex 
Sinotov
Sent: Wednesday, April 17, 2013 5:13 PM
To: otrs@otrs.org
Subject: Re: [otrs] wrong link in email notification

Hello!
If you use https, try change parameter OTRS_CONFIG_HttpType to https.







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