It may be possible to do that as Config.pm is perl ... "How?" You'd
have to search for Net::Ping or query the LDAP module itself to set
the auth method based upon the LDAP availability.

On Sat, Sep 22, 2012 at 1:13 PM, Stefano Ricci
<stefano.ri...@riccimatic.com> wrote:
> hi to all... i user otrs 3.1.7 to work with my company customer and today i
> have some problems.
>
> my configuration is that: otrs in datacenter connected with customers active
> directory throught vpn connections and, if the customer is small, only the
> local database.
>
> today the vpn connection go down for 2 customers, and the platform block the
> login for agents and others customers... to solve the problem i remove the
> customers unreachable from config.pm...
>
> i want to know if is possible write some code in config.pm to check with
> ping the primary domain controller status, and if is offline, ignore the
> part of code that connect this active directory...
>
> thanks fo the help
>
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