Is there an easy way to change the title of a ticket. [...]
Ticket View -> Free Fields -> Title. The subject of all replies will still be the original one frank --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs