Hi Philip,

On Fri, May 13, 2011 at 3:50 PM, Phillip Lynn
<phillip.l...@netwolves.com> wrote:
>  We are in the process of upgrading our OTRS system.  Current version is
> OTRS 2.4.9 using ITSM.  After upgrading to OTRS 2.4.10  we now have several
> files in otrs/Kernel/Output/HTML/Standard directory that are .rpmnew files.
>  It appears the difference is with the ITSM entries on those files.  Would
> it be best to run the upgrade, move the .rpmnew files into place and then
> re-apply ITSM to the system?

Just re-installing the ITSM modules from the package manager would do!
--
Mike
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