Hi Philip, On Fri, May 13, 2011 at 3:50 PM, Phillip Lynn <phillip.l...@netwolves.com> wrote: > We are in the process of upgrading our OTRS system. Current version is > OTRS 2.4.9 using ITSM. After upgrading to OTRS 2.4.10 we now have several > files in otrs/Kernel/Output/HTML/Standard directory that are .rpmnew files. > It appears the difference is with the ITSM entries on those files. Would > it be best to run the upgrade, move the .rpmnew files into place and then > re-apply ITSM to the system?
Just re-installing the ITSM modules from the package manager would do! -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs