Posted a topic here in the Gmail help section: http://www.google.com/support/forum/p/gmail/thread?tid=22d109fb7993f610&hl=en
On Fri, Feb 4, 2011 at 3:36 PM, Michiel Beijen <michiel.bei...@gmail.com> wrote: > I can confirm! It actually IS a Gmail bug. > If I send a notification to Gmail the mail body looks fine but Gmail > URLEncodes the semicolon which breaks the notification link. This is > new behaviour, I'm sure it did not do this before! > -- > Mike > > On Fri, Feb 4, 2011 at 12:20 PM, Francesco Pasqualini <fra...@gmail.com> > wrote: >> Maybe this is a gmail bug .... >> >> On Fri, Feb 4, 2011 at 12:05 PM, Michiel Beijen <michiel.bei...@otrs.com> >> wrote: >>> >>> If I click on the link you send me the ';' is replaced by %3B which is >>> the URLEncoded value for the semicolon; but actually it should not >>> replace there. >>> I don't know the culprit. >>> What you *CAN* do is to to Admin > Notifications and edit the >>> notification texts including the URLs, here you can change it with a >>> semicolon or ampersand, whatever you like. >>> In OTRS3 we actually 'upgraded' to using the semicolon everywhere >>> because the ampersand actually needs to be encoded to be valid URL; >>> you'd need to write ...Action=AgentTicketZoom&TicketID=123 for it >>> to become a syntactically valid URL, officially, although we never did >>> that before. Semicolons don't need URL Encoding. >>> -- >>> Mike >>> >>> On Fri, Feb 4, 2011 at 11:02 AM, Francesco Pasqualini <fra...@gmail.com> >>> wrote: >>> > Hi, >>> > there is something strange. >>> > I'm using apache 2.2.14 on ubuntu 10.04 with default configuration. >>> > >>> > thanks >>> > >>> > On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thom...@gmx.net> >>> > wrote: >>> >> >>> >> Ciao Francesco, >>> >> >>> >>> I'm using OTRS 3.0.5 I have a problem. >>> >>> In the notification email the link are broken >>> >>> >>> >>> >>> >>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4 >>> >>> >>> >>> If I follow this link I get error. >>> >>> >>> >>> should be >>> >>> >>> >>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4 >>> >>> >>> >>> <http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4> >>> >>> >>> >>> This works ok >>> >>> >>> >>> & instead of ; >>> >> >>> >> The semicolon is a new way of separating parameters in URLs (see e.g. >>> >> http://en.wikipedia.org/wiki/Query_string) and should work fine. Meybe >>> >> your >>> >> webserver is too old? >>> >> >>> >> frank >>> >> --------------------------------------------------------------------- >>> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> >> Archive: http://lists.otrs.org/pipermail/otrs >>> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> > >>> > >>> > --------------------------------------------------------------------- >>> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> > Archive: http://lists.otrs.org/pipermail/otrs >>> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> > >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
