If I click on the link you send me the ';' is replaced by %3B which is the URLEncoded value for the semicolon; but actually it should not replace there. I don't know the culprit. What you *CAN* do is to to Admin > Notifications and edit the notification texts including the URLs, here you can change it with a semicolon or ampersand, whatever you like. In OTRS3 we actually 'upgraded' to using the semicolon everywhere because the ampersand actually needs to be encoded to be valid URL; you'd need to write ...Action=AgentTicketZoom&TicketID=123 for it to become a syntactically valid URL, officially, although we never did that before. Semicolons don't need URL Encoding. -- Mike
On Fri, Feb 4, 2011 at 11:02 AM, Francesco Pasqualini <fra...@gmail.com> wrote: > Hi, > there is something strange. > I'm using apache 2.2.14 on ubuntu 10.04 with default configuration. > > thanks > > On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thom...@gmx.net> > wrote: >> >> Ciao Francesco, >> >>> I'm using OTRS 3.0.5 I have a problem. >>> In the notification email the link are broken >>> >>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4 >>> >>> If I follow this link I get error. >>> >>> should be >>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4 >>> <http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4> >>> >>> This works ok >>> >>> & instead of ; >> >> The semicolon is a new way of separating parameters in URLs (see e.g. >> http://en.wikipedia.org/wiki/Query_string) and should work fine. Meybe your >> webserver is too old? >> >> frank >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
