Le 05/03/2010 16:00, Myriam O'Neill a écrit :
Hello
Is it possible to change the Dashboard layout so that I can see at a
glance which staff are in charge of which tickets?
It's possible to add informations in Dashboard. What do you mean by
staff ? I put customer info see this link :
http://lists.otrs.org/pipermail/otrs/2009-August/027771.html
Also is it possible to delete test tickets used in the early days as
they are reappearing in searches?
Use generic agent to delete these tickets.
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