Hi Jake, On Tue, Feb 18, 2003 at 07:58:18AM -0500, Covert, Jake wrote:
> 1) If I generate or create a ticket via 'PhoneView', it correctly assigns > me ownership of the ticket, but does not lock it. Is there any way I can > default the 'PhoneView' ticket generation behavior to auto-lock? I added a new config option "PhoneDefaultNewLock" for this (CVS 1.1 tree). > 2) What does the 'Select Box' section do? You can do SQL selects on the otrs database. > 3) Do we have the ability to remove unnecessary Charsets from the system? Set the Charsets to invalid. -=> I would leave the Charsets valid because it's not bad to have the Charsets. > Jake Covert Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Noch 207 Tage bis zum G�ubodenvolksfest! ;-) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
