[otrs] Installation on RedHat EL3

Mon, 20 Sep 2004 07:58:38 -0700

We have recently upgraded our system to RedHat Enterprise linux 3, after a period of time running OTRS on RedHat 9. To cut a long story short the installation procedure that is recommended for redhat doesnt seem to correctly configure OTRS with Apache, as when it come time to browse to http://localhost/otrs/installer.pl the server says that teh file is not available.

The relevant version of the packjages we are using are:
       httpd-2.0.40-11.9.i386.rpm
       otrs-1.2.4-01.i386.rpm
       mod_perl-1.99_05-3.i386.rpm

Is it necessary to change the installation procedure for RedHat Enterprise, or is it a versioning problem with the Apache version taht i am using??

Kind regards.

Paul Hickman

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