Hi,
I would like to get the "total of totals" in Ticket Queue Overview.
Following to this link http://forums.otterhub.org/viewtopic.php?t=26896,
I have modified
/opt/otrs/Custom/Kernel/Output/HTML/DashboardTicketQueueOverview.pm but
I haven't been able to modify
/opt/otrs/Custom/Kernel/Output/HTML/Standard/AgentDashboardTicketQueueOverview.dtl.
However, only with first file modied, I don't get "Total of Totals"...
Help please.
Thanks.
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