On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <dhubb...@dino.hostasaurus.com> wrote:
> Have had the same sales rep for several years now; unfortunately he has no > ability to fix their IPv6 peering issue so we’re slowly removing circuits, > but otherwise for a handful of 10gig DIA circuits it’s been stable. > > > Yep, this. Whenever Cogent calls, this is what i tell them. Black-holing HE and Google ipv6 traffic, which is what they do if i use a default route from them, is dead on arrival. Shows they make bad decisions and dont put the customer first, or even create such an illusion. *From: *NANOG <nanog-boun...@nanog.org> on behalf of Ryan Gelobter < > rya...@atwgpc.net> > *Date: *Tuesday, October 16, 2018 at 6:04 AM > *To: *NANOG <nanog@nanog.org> > *Subject: *Whats going on at Cogent > > > > Anyone else seen terrible support and high turnover of sales/account > people at Cogent the last few months? Is there something going on over > there internally? I'm sure some people will say Cogent has always been crap > but in the past their account reps and support were pretty good. It seems > to have gone downhill the last 12 months really bad. > > > > Regards, > > Ryan >
