I think I noticed this actually start a bit longer than that. Around the time they started charging for BGP sessions and IP blocks on existing customers. So at least a year but I think closer to two years ago.
On Tue, Oct 16, 2018, 6:22 AM John Hurley <j0hn.hur...@gmail.com> wrote: > I am glad I'm not the only one. I've noticed similar. Just when I get used > to one rep it seems I have a new one. > > On Tue, Oct 16, 2018, 6:04 AM Ryan Gelobter <rya...@atwgpc.net> wrote: > >> Anyone else seen terrible support and high turnover of sales/account >> people at Cogent the last few months? Is there something going on over >> there internally? I'm sure some people will say Cogent has always been crap >> but in the past their account reps and support were pretty good. It seems >> to have gone downhill the last 12 months really bad. >> >> Regards, >> Ryan >> >
