Are you talking about the same people that respond with "What is an IP?"
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jan 27, 2016 at 4:37 PM, Dave Temkin <d...@temk.in> wrote: > Our (Netflix) call center has been trained on how to handle calls for false > positive issues with proxy/VPNs. If you don't achieve an acceptable result, > please feel free to reach out - but believe it or not, they are the best > ones to handle. > > -Dave > > On Thu, Jan 28, 2016 at 5:36 AM, chris <tknch...@gmail.com> wrote: > > > especially if these types of situations are handled on par with the way > > abuse and spam reports are handled > > > > customer will report being blocked to netflix, netflix will tell end user > > to contact isp, customer will call isp and level 1 call center rep will > > say "we can ping your modem and your service is up we dont see a problem, > > if you are having a issue with a specific service please contact your > > service provider" > > > > and the infinite loop begins, customer gets frustrated, everyone loses > > > > welcome to hell :) > > > > On Wed, Jan 27, 2016 at 3:15 PM, Owen DeLong <o...@delong.com> wrote: > > > > > > > > > On Jan 27, 2016, at 07:12 , Jared Mauch <ja...@puck.nether.net> > wrote: > > > > > > > > > > > >> On Jan 26, 2016, at 7:33 PM, Andrey Yakovlev <andy.ya...@ya.ru> > > wrote: > > > >> > > > >> One user had his wife sharing his Netflix account on her iPad while > on > > > a conference to Europe (same account, different countries). > > > > > > > > Hmm, I seem to think this one might be quite common, so perhaps > should > > > be tied closer to the device vs account level. > > > > > > > > - Jared > > > > > > This is all going to get a whole lot more entertaining with the > > > combination of MIP6 and IPv4 CGNAT. > > > > > > Owen > > > > > > > > >
