I’d be concerned. IMHO, it’s not normal to withhold such information. Doing so suggests that they are disorganized at best.
When we sign a BGP customer, we collect their ASN and the networks they want to advertise up front. With that information, we complete a network setup document that is forwarded to the customer. The document contains all of the information they provided, the transit network(s) we’ve assigned, and port info. This is done weeks/months before turn-up. On 1/21/16, 2:26 PM, "NANOG on behalf of c b" <nanog-boun...@nanog.org on behalf of bz_siege...@hotmail.com> wrote: >We have 4 full-peering providers between two data centers. Our accounting >people did some shopping and found that there was a competitor who came in >substantially lower this year and leadership decided to swap our most >expensive circuit to the new carrier. >(I don't know what etiquette is, so I won't name the carrier... but it's a >well-known name) >Anyways, we were preparing for the circuit cutover and asked for the BGP >peering info up front like we normally do. This carrier said that they don't >provide this until the night of the cut. Now, we've done this 5 or 6 times >over the years with all of our other carriers and this is the first one to >ever do this. We even escalated to our account manager and they still won't >provide it. >I know it's not a huge deal, but life is so much easier when you can prestage >your cut and rollback commands. In fact, our internal Change Management >process mandates peer review all proposed config changes and now we have to >explain why some lines say TBD! >Is this a common SOP nowadays? Anyone care to explain why they wouldn't just >provide it ahead of time? >Thanks in advance. >CWB