On 21/Dec/15 07:22, Jason Baugher wrote:
> > >From a service provider perspective, I feel we have 2 choices. The first is > to spend a lot of time trying to educate our customers on how networks work > and how to manage theirs. Personally, I'd rather have my fingernails pulled > out. The second, and I feel much less likely to fail, is to spend time > developing technology and service offerings to give our customers the easy, > spoon-fed experience they're looking for - and charge them for it > accordingly. +1. Car manufacturers gave us ABS, instead of lengthy manuals about how to brake effectively in the wet. Mark.