On 5/Feb/15 22:05, Bryan Tong wrote: > We've been on Cogent for 3 years now. > > I have to say the experience has been nice. Good sales, great NOC. We even > had a dirty fiber issue with their uplink (due to the MMA owner) and Cogent > stayed on the phone with me for hours and got it handled before we hung up > the phone. So great NOC too.
We pick up Cogent as one of our upstreams, primarily for who they have on-net that others do not (or can be accessed "shorter" through). We haven't had any major issues. The sales folk were persistent, but the turn-up was good as has been contact with the NOC (primarily to get BGP prefixes updated regularly). We use NTT too, and a bunch of others, and the experience has generally been the same, i.e., nothing major to complain about. Then again, close to 70% of our non-African traffic is peered away at the 4x major exchange points in Europe, and the upstreams only cover the rest. So there could be some co-relation there. Mark.
