On Tue, 7 Jan 2014, Paul B. Henson wrote:
So I was curious, has anyone managed to penetrate the black hole that
appears to be surrounding any actual details on Verizon FIOS IPv6
deployment?
If you find the answer, you win the prize.
I've tried shaking numerous trees (front-line customer service, my VZB
sales person for $dayjob, other people I know who work at Verizon, etc...)
to get an answer on this and each time I got different responses. I heard
everything from trials being done somewhere in Florida (about a year ago,
but Florida does me no good), to the rollout was on hold because the
set-top boxes didn't work with it (wasn't about to explain dual-stack to
them), to "Verizon has plenty of version 4 addresses, so there's no rush
to deploy IPv6". More than one response included the caveat that "we
haven't been trained on any IPv6 stuff yet", so I guess any sort of
large-scale rollout is not in the immediate future.
I don't fault the front-line customer service folks for this. If they
don't know, they don't know. What I do find fault with is that the
people the front-line reps can escalate to either don't know, won't tell,
or won't ask their escalation points. Attempts to speak directly to an
escalation point were met with "well, I can put a note in your account
that you asked about it...".
It's 2014. Comcast is kicking Verizon's butt at v6 deployment (I've told
VZ reps that several times as well...). There really is no excuse for
total silence from Verizon on this.
I have a tunnel through HE and it works very well, but it would be great
to have native v6 at home.
jms
