My experience: we called them the princess phones. They were useful for people who wanted really big buttons, and didn't care if the phones worked half the time.
I wouldn't use them unless you have a specific reason to. On Fri, Feb 8, 2013 at 7:38 AM, Jay Ashworth <j...@baylink.com> wrote: > You should try the voiceops list. Or maybe #natog > > John Levine <jo...@iecc.com> wrote: > > >I'm in the midst of what would be a comedy of errors if it weren't so > >annoying. I bought a new Grandstream HT701 VoIP terminal adapter from > >a guy on eBay who is apparently an official Grandstream reseller. It > >doesn't work. The guy I bought it from (whose support ends at "nobody > >else has that problem") pointed fingers at Grandstream, whose support > >has been, well, impressive and not in a good way. > > > >I've done packet traces on the LAN with the box, I know what the > >problem is: there's something wrong with the box so it doesn't respond > >to the Proxy-Authenticate: challenge from my SIP provider. I know the > >challenge is OK, I have an old VoIP phone of theirs which works fine, > >on the same LAN with the same provider and the same configuration. > > > >Unfortunately, Grandstream's support staff is apparently unfamilar > >with packet traces and networks, and after a variety of obviously > >wrong diagoses (no, it's not a NAT problem, you can see the responses > >coming back from the remote system, etc.) seems unable to understand > >that a packet trace is, you know, a trace of the actual packets that > >have passed by the device's NIC. There's more, but you get the idea. > > > >Does anyone else here use their equipment? Is there any way to find > >support for this stuff who can actually provide support? > > > >R's, > >John > > -- > Sent from my Android phone with K-9 Mail. Please excuse my brevity. >
