> I hope none of you ever get hijacked by a spammer housed at Phoenix NAP. :)
In the dim past, I had a somewhat similar situation: - A largish (national telco of a small country) ISP started announcing address space a customer of theirs provided. Unfortunately, the address space wasn't the ISP's customer's to provide. - When the ISP was notified by both their RIR and the organization to which the address space was rightfully delegated, the ISP's response was: "We have a contractual relationship with our customer to announce that space. We have neither a contractual relationship (in this context) with the RIR nor the RIR's customer. The RIR and/or the RIR's customer should resolve this issue with our customer." It as an eye-opening experience. Regards, -drc On Jan 31, 2012, at 4:49 PM, Kelvin Williams wrote: > > We're still not out of the woods, announcing /24s and working with upper > tier carriers to filter out our lists. However, I just got this response > from Phoenix NAP and found it funny. The "thief" is a former customer, > whom we terminated their agreement with. They then forged an LOA, > submitted it to CWIE.net and Phoenix NAP and resumed using space above and > beyond their terminated agreement. So now any request for assistance to > stop our networks from being announced is now responded to with an > instruction to contact the thief's lawyer. > > kw > > ---------- Forwarded message ---------- > From: Kelvin Williams <kwilli...@altuscgi.com> > Date: Tue, Jan 31, 2012 at 7:43 PM > Subject: Re: [#135346] Unauthorized BGP Announcements > To: n...@phoenixnap.com > > > We'll be forwarding this to our peers in the industry--rather funny that > Phoenix NAP would rather send us to the attorney of the people stealing our > space than bothering to perform an ARIN WHOIS search, or querying any of > the IRRs. > > Interesting... Very interesting... So, who all do you have > there--spammers and child pornographers? Is this level of protection what > you give to them all? > > > > On Tue, Jan 31, 2012 at 7:30 PM, Brandon S <brand...@phoenixnap.com> wrote: > >> Hello, >> >> Thank you for your email. Please direct any further questions regarding >> this issue to the following contact. >> >> Bennet Kelley >> 100 Wilshire Blvd. >> Suite 950 >> Santa Monica, CA 90401 >> bkel...@internetlawcenter.net >> >> Telephone >> 310-452-0401 >> >> Facsimile >> 702-924-8740 >> >> -- >> Brandon S. >> NOC Services Technician >> >> ** We want to hear from you!** >> We care about the quality of our service. If you’ve received >> anything less than a prompt response or exceptional service or would like >> to share any >> feedback regarding your experience, please let us know by sending an email >> to management: >> supportfeedb...@phoenixnap.com >> >> -- > Kelvin Williams > Sr. Service Delivery Engineer > Broadband & Carrier Services > Altus Communications Group, Inc. > > > "If you only have a hammer, you tend to see every problem as a nail." -- > Abraham Maslow
