On Aug 18, 2011, at 10:44 AM, Jon Lewis wrote: > On Thu, 18 Aug 2011, Mark Keymer wrote: > >> I am wondering what some of you guys do when your home ISP is down. At >> least those of you that don't give yourself internet. >> >> I myself have a cable provider at home that I use. And I find it quite >> frustrating to call and report issues in there network, because the >> people in the call center have you do the same things every time and are >> not very technical. > > It can be frustrating talking to their frontline people, but unless you have > contacts there in network engineering, what else are you going to do? Just > like I say to customers, if internet connectivity is that important to you, > get two. I currently have BHN (cable internet) and Centurylink (DSL along > with their PrismTV product) at home. Centurylink has been a disaster. Their > DSL service has been about the least reliable internet product I've ever > used, which unfortunately makes their PrismTV equally unreliable. The plan > had been to transition from BHN to Centurylink, but that seems highly > unlikely unless they can figure out how to get my DSL working properly. > > When we had a remote office a few blocks away from the data center, there > too, we had dual service (BHN cable internet, and at the time it was Embarq > for DSL). It's not hard to setup a linux firewall / VPN client to > automatically switch the default route when one provider's service quits > working. > > ---------------------------------------------------------------------- > Jon Lewis, MCP :) | I route > Senior Network Engineer | therefore you are > Atlantic Net | > _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
I use a somewhat similar approach… I needed fast, reliable internet access. I have Comcast Cable for fast and Raw Bandwidth DSL for reliable. The DSL has been rock solid and has only failed once in several years. Comcast at first (before I switched to business class) had trouble achieving one 9 of availability. I would estimate their current service somewhere between two and three 9s, since I don't count the random renumbering event against them. (If I counted those, it'd be two 9s). Owen
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