On Mon, Jan 17, 2011 at 8:32 PM, Jeffrey Lyon <jeffrey.l...@blacklotus.net>wrote:
> I've tried taking it to Spamhaus directly on a few occasions but we > continue to get treated like crap. At least this way the public can > see that we have infact acted on the complaints. > > We have found Spamhaus to work well with us. In the bringing we had to prove responsibly but after that they are one of the easier to work with. > Jeff > > On Mon, Jan 17, 2011 at 8:04 PM, Nick Hilliard <n...@foobar.org> wrote: > > On 18/01/2011 00:38, Jeffrey Lyon wrote: > >> > >> All of this IP space is null routed. The customer has been served with > >> notice to vacate. What more are you asking for? > > > > Summarising other people positions: a functional abuse desk, a less > > defensive attitude when people point out serious abuse going on in your > > network, and the slightest inclination to investigate really serious crap > on > > your network when it's brought to your attention in the clearest terms > > possible. > > > > E&OE > > > > > > Nick > > -- > > p.s. less megaphone diplomacy would help, if you can clean enough egg off > > your face to manage this. > > > > > > > > -- > Jeffrey Lyon, Leadership Team > jeffrey.l...@blacklotus.net | http://www.blacklotus.net > Black Lotus Communications - AS32421 > First and Leading in DDoS Protection Solutions > >