William, It depends, we have criteria. You can't just e-mail ab...@blacklotus.net and expect any given web site to be immediately shut down. There is due process and we need to make a decision on the matter and serve it to our customer. If a customer is listed at Spamhaus this is sufficient.
Being a legitimate corporation means that we're accountable for maintaining certain standards. Everyone assumes that because we mitigate DDoS that we're no better than some offshore spam haven. Jeff BTW: IP space is still null routed, still waiting on Spamhaus to stop nailing innocent customers. On Mon, Jan 17, 2011 at 7:17 PM, William Pitcock <neno...@systeminplace.net> wrote: > Hi, > > On Mon, 17 Jan 2011 19:11:37 -0500 > Jeffrey Lyon <jeffrey.l...@blacklotus.net> wrote: > >> William, >> >> You're quite right, we don't. We presume that our customers are >> honorable until proven otherwise. We're a legitimate U.S. based >> corporation and we make ourselves available to the pertinent RBL's and >> authorities as appropriate. We take action where action needs to be >> taken. > > How does refusing service to known spammers/spam operations make you > any less of a legitimate U.S. corporation? How come all of the > resources mentioned in this thread are still online? > >> >> I take offense, however, to the assumption that our entire company is >> bad and that all of our customers should suffer because of the actions >> of a few. I've given Larry @ Spamhaus a direct link to myself and our >> VP of Ops. If he choose to use it all of these problems can be nipped >> in the bud. > > I do not assume your company is bad. I assume that trying to get > anything shut down at BL is a waste of my time. A majority of the > people posting on this thread seem to also attest to this point. > > Just because you're proxying to other networks does not make you > unresponsible for their activity. > >> >> You're quite fortunate to be under the protection of a major >> corporation, most do not have that luxury. > > I am not under anyone's protection. DroneBL is, but I no longer > operate it due to it being a timesink. Nor should my opinions reflect > them in any way. I just wanted to make it clear that I am aware of > what it is like to be under permanent DDoS attack. > > William > -- Jeffrey Lyon, Leadership Team jeffrey.l...@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
