On 7/2/2010 10:47 PM, Jared Geiger wrote: > On Fri, Jul 2, 2010 at 7:04 PM, Adam Rothschild > <asr+na...@latency.net<asr%2bna...@latency.net> >> wrote:
How many co-lo centers do they operate and where are they ? - Curiosity on my part. Todd >> Here in the New York Metro, XO's collocation offering is pretty solid. >> No frills, but competently managed, and offered under a reasonable >> pricing model for retail collocation. >> >> I've had similarly positive experiences with their transport side of >> the house. I've not looked at the IP product... >> >> I certainly belive the negative XO feedback shared; having heard >> similar, it would seem there's definite potential to be treated as >> merely a number. At the same time, our experience has been great, and >> I'd happily recommend them. I think the quality of your XO customer >> experience is directly proportional to the caliber of your account >> team, along with your ability to vendor-manage and assemble a suitable >> escalation matrix. >> >> As for the Savvis suggestion, I'm not sure I'd agree. We're in 2010, >> yet they continue to maintain a fair number of gigabit-sized peering >> interfaces, seemingly operating at or close to capacity. >> >> HTH, >> -a >> >> > In the DC Market I can provide this input: > > Voice PRIs - Apparently they don't realize they can provide CNAM service and > will argue that CallerID Name is not available from XO at all. > > Voice SIP - They had a major DID outage this year for 8 to 12 hours that was > nationwide. > > Point to Point DS3 - 3 or 4 complete failures in the past year. They then > failed to work with the local ILEC to arrange a time to meet and test > equipment. If I buy a circuit from XO, I don't expect to have to call Qwest > and Verizon to organize engineers. I'm paying XO to do that for me. Each > outage was on average 3 days long. > > In the Las Vegas Market: > > Flex T1 - Internet latency was extremely high. However they did install the > circuit in 2 weeks. > > Usually the pricing is very good and this makes it hard to weigh all the > cons. > > ~Jared >
