Step #2. Retain legal counsel or talk to general counsel. On Mar 4, 2010, at 4:22 PM, Adcock, Matt [HISNA] wrote:
> > Don't deploy the equipment, demand a refund, and report the reseller to > Cisco. I agree completely with Brian - find a good Cisco partner and stick > with them. Also, you can't legally buy used Cisco equipment and use the > operating system. You can buy the equipment but the OS is absolutely > non-transferrable. If you try to get SMARTNet on it red flags will go up and > Cisco won't support it. > > Thanks, > Matt > > > > Matt Adcock, Manager > 334-481-6629 (w) / 334-312-5393 (m) / madc...@hisna.com > 700 Hyundai Blvd. / Montgomery, AL 36105 > > P > The average office worker uses 10,000 sheets of paper = 1.2 trees, per year > By not printing this email, you’ve saved paper, ink and millions of trees > > > > From: Brian Feeny [mailto:bfe...@mac.com] > Sent: Thu 3/4/2010 3:05 PM > To: Kaveh . > Cc: nanog@nanog.org > Subject: Re: Cisco hardware question > > > > > If you are getting Cisco hardware with configs on it or crashfiles, etc. Then > no it is NOT new equipment. Who are you buying from? Are they a Gold > partner on Cisco's partner locator? If not, then I have seen some seedy > things, and of course i have seen seedy things with Gold partners too, I am > just pointing out that the ability to compete and make margin get more and > more difficult the lower the partner is on the totem pole and so desperation > can drive certain behavior. > > In general from a cisco Gold partner you can expect as good as 35-40% or so > on new equipment for a discount for regular deals. Special pricing for > special projects you may be able to get a bit better, and maybe 1% or so > better for general products from CDW or a big box company like them. If you > are paying 50-60% off list for just individual items you order, then its > likely not new and there is likely something shady going on, as no partner is > going to get you some special discount pricing on a single 3845 for example. > > All of your good gold partners are going to charge around the same give or > take a few percent on material. So find someone you can trust and just build > a relationship. If your paying new prices for used gear then yes you are > getting ripped off. > > I would be glad to recommend to you a reputable gold partner if you email me > off list. > > > Brian > > > On Mar 4, 2010, at 3:48 PM, Kaveh . wrote: > >> >> Hello, >> >> I apologize if this is an unusual topic but I would like to know what this >> expert community thinks about this issue: >> >> We have noticed that a number of Cisco appliances we have recently purchased >> and paid (AS NEW), are being shipped as if they have been already >> used/refurbished. In other words, several times we have seen brand new Cisco >> hardware, out of the box, that has pre-existing configuration (Interfaces >> with Private IP addresses, static routes, etc ...) and in some cases even >> non-system files, like 'crashdump.txt' or additional IOS images. Most >> importantly our latest purchase; 2 'new' ASAs, contain a series of files >> named: FSCK0000.REC, FSCK0001.REC, FSCK0002.REC, etc ... . Based on some >> research it seems like that these files are 'recovery files' signaling >> bad/failing hard disks in these appliances. >> Anyone on thhis group has seen this before and if yes, are we supposed to >> blindly trust the vendor saying the hardware is new, safe and secure? >> >> The only way I can explain this is that the hardware has been refurbished or >> previously configured for reasons unknown to me. I think if customers pays >> for new hardware, they should get new hardware, even if refurbished hardware >> may be covered by Smartnet. >> >> Any thoughts or recommendations anyone? The last thing we want to do is to >> deploy faulty (or non secure) security appliances in production. :) >> >> Thank you >> >> Best regards >> >> > > The information in this email and any attachments are for the sole use of the > intended recipient and may contain privileged and confidential information. > If you are not the intended recipient, any use, disclosure, copying or > distribution of this message or attachment is strictly prohibited. We have > taken precautions to minimize the risk of transmitting software viruses, but > we advise you to carry out your own virus checks on any attachment to this > message. We cannot accept liability for any loss or damage caused by software > viruses. If you believe that you have received this email in error, please > contact the sender immediately and delete the email and all of its attachments > >> Hotmail: Free, trusted and rich email service. >> http://clk.atdmt.com/GBL/go/201469228/direct/01/ > > > > > > > >
