On 12/02/2010 16:56, Brandon Grant wrote: > I am currently evaluating my options for an open source trouble ticket > management system that is based on assets (the trouble ticket is opened > on a particular server, network element, etc.). Also, I am hoping to > find a tool that can tie in with SNMP software so I can have tickets > auto-generated for certain types of SNMP traps or polling failures. > > > > Any recommendations? > > > > So far, the best two that I have been able to find are: > > > > 1. OTRS.org > > 2. GLIP-project.org > > > > Any insight would be appreciated. > > > Request-Tracker (RT) with RT-IR (Incident Response) ?
-- Simon.
