On 15/01/2010 16:14, William Herrin wrote:
Is it bad English? Is it not clear?
No, it is not clear.
It's perfectly clear.
Can anyone else give better wording
that might result in less of an issue?
"Please reply to this message to reopen your ticket and escalate your
case to a live human being."
You:
"Please reply to this message to reopen your ticket and escalate your
case to a live human being."
And now SORBS:
"If you feel otherwise, please reply to this message
to re-open your ticket."
Try as I might I really can't see what is not clear here...
B
