On Tue, 27 Oct 2009, Nathan Ward wrote:
On 27/10/2009, at 12:11 AM, Paul Stewart wrote:
We ran RT for a while but every time a new update came out on CentOS it
broke the installation (perl mods), making it a pain to keep running.
Bugzilla we haven't tried nor the JIRA. I'll take a look... does JIRA have
an approval process or some type?
I suggest sticking with RT.
I run RT on CentOS by maintaining a separate Perl libs dir for the cpan
modules that are required by RT and keeping it separate from the OS managed
stuff, it works very well.
If you are already using drupal portal software I recommend this:
http://drupal.org/project/ticketing
Best Regards,
Janos Mohacsi
