I did the same…. No progress at all. Norman Jester
> On Sep 10, 2024, at 1:00 PM, Matt Hoppes <mattli...@rivervalleyinternet.net> > wrote: > > So not even the same area then. > > We've now spent 2 hours on the phone and have gotten nowhere with support. > > Hoping someone here at XFinity can chime in and provide some offline > assistance. > >> On 9/10/24 3:59 PM, Norman Jester wrote: >> Saint Helena, CA near Napa >> Norman Jester >>>> On Sep 10, 2024, at 12:52 PM, Matt Hoppes >>>> <mattli...@rivervalleyinternet.net> wrote: >>> >>> Well this is curious.... >>> >>> Same issue... they are breaking something with registration. What region >>> are you in? We are in North Central PA so we're routing >>> >>>> On 9/10/24 3:25 PM, Norman Jester wrote: >>>> Your message is timely for me. I literally have the exact same issue. I >>>> setup phones for my daughter’s home and she got Xfinity. Everything worked >>>> for a few minutes then I could not keep phones registered after. >>>> Norman Jester >>>>>> On Sep 10, 2024, at 12:18 PM, Matt Hoppes >>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>> >>>>> I have an employee who has recently switched to Xfinity cable service. >>>>> Ever since they switched their internet service their work phones will >>>>> not stay registered for more than about 3 minutes. >>>>> >>>>> These same phones have been used on many ISPs without issues. The same >>>>> config has been used behind multiple levels of NAT without issues. >>>>> >>>>> She was fine, until she switched to XFinity. >>>>> >>>>> Of course, XFinity support is absolutely worthless. >>>>> >>>>> Anyone from XFinity Tier 3 or such that might be able to offer assistance? >>>>> >>>>> I suspect it's something stupid with either NAT overload in the modem or >>>>> the modem not keeping the SIP channels open. >>>>> >>>>> I've tried playing around with registration times without any success. >>>>> And again, we've never had issues with these phones or this setup with >>>>> any other ISP. >>>>> >>>>>
